Nicholas Kwok

Current

• Senior consultant at System Software

Industry

Outsourcing/Offshoring

Nicholas Kwok’s Summary

Work in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems.
Improve the structure and efficiency and of an organsiation's IT systems.

Responsible for user training and feedback. In many companies, these tasks will be carried out by an IT project team. IT consultants are increasingly involved in sales and business development, as well as technical duties.

Nicholas Kwok’s Specialties:

Marketing, project management, client relationship management and systems development.

Nicholas Kwok’s Experience

• Senior consultant

  System Software

  (Outsourcing/Offshoring industry)

  January 2004 — Present (6 years )

  * meeting with clients to determine requirements;
  * working with clients to define the scope of a project;
  * planning timescales and the resources needed;
  * clarifying a client's system specifications, understanding their work practices and the nature of their business;
  * travelling to customer sites;
  * liaising with staff at all levels of a client organisation;
  * defining software, hardware and network requirements;
  * analysing IT requirements within companies and giving independent and objective advice on the use of IT;
  * developing agreed solutions and implementing new systems;
  * presenting solutions in written or oral reports;
  * helping clients with change-management activities;
  * project managing the design and implementation of preferred solutions;
  * purchasing systems where appropriate;
  * designing, testing, installing and monitoring new systems;
  * preparing documentation and presenting progress reports to customers;
  * organising training for users and other consultants;
  * being involved in sales and support and, where appropriate, maintaining contact with client organisations;
  * identifying potential clients and building and maintaining contacts.
  - Overall responsibility for customer networks, projects and product implementation.

Nicholas Kwok’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch