
Support manager at Myriad group
China

Support manager at Myriad group
China
Oversea technical team set up and management, targeting customer support, professional service or software development, in
wireless and mobile phone industry.
Mobile software solution,
Engineering management,
Technical partnership,
technical management positions,
Customer support,
Project scheduling and management,
Wireless and mobile phone.
(Public Company; MRYN; Telecommunications industry)
March 2009 — Present (10 months)
Based in Beijing, set up and manage customer support and professional services mobile software engineering teams in Asia.
My mission is to offer turnkey solutions to our customers (OEM, ODM), by deploying onsite software engineering teams.
I am responsible of the full process, starting with definition of customer requirements, going through talent recruitment and office space rental, ending with handover to local management.
(Privately Held; Telecommunications industry)
January 2008 — December 2008 (1 year )
Located in Beijing, set up and manage software development, customer support and professional services engineering team.
Recruitment of a complete team, composed of skilled engineers
(Privately Held; 51-200 employees; Telecommunications industry)
January 2003 — December 2007 (5 years )
Definition of the software roadmap, following market trends and customer requests.
Leading technical decision on the architecture of the overall platform for a new highly customizable software suite and first cost optimized single core virtualized UMTS-Linux platform.
Participation to sales roadshows in Asia to understand market trends and customer needs.
Partnerships setup.
Chairman of Purple Labs at the LIPS forum to normalise Linux software interfaces between mobile Linux ISV.
(Privately Held; 51-200 employees; Telecommunications industry)
January 2004 — April 2006 (2 years 4 months)
Coordination of developments done on the new Linux platform (from 4 to 30 developers), for of complete rewrite of the software framework
Daily follow up of the developments until the commercial release of the product, including issues reported by testers and customer
Organisation or regular project meetings to present status and expose the milestones, project plan and status to the team and the hierarchy
Master , Computer architecture and design , 2001 — 2002
5+ , Network and telecom , September 1996 — September 2001
Sailing, Rugby
LiPS, LiPS (Linux Phone Standards Forum)