Asif Khan

Asif Khan

GMIO IS&S Manager - Sales Operations at General Motors International Operations

China

Current
Past

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5 more...

Education
  • North Maharashtra University
Recommended
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Connections
332 connections
Industry
Automotive
Websites

Asif Khan’s Summary

Visionary and goal-oriented IT Executive with demonstrated experience in planning, developing and implementing cutting edge information solutions to address business strategies. Skilled to bring the benefits of IT to solve business issues while managing costs & risks.

Adept at crisis management, problem-solving, negotiating and operating in outsourced environment. Years of regional leadership experience and ability to work collaboratively with people of various cultures & countries. Proven ability of providing strategic direction to senior management on technology and business process re-engineering.

Asif Khan’s Specialties:

Business Technologist,
Business Process Re-engineering,
Strategic Analysis & Internal Consulting,
Budgeting & Cost Control,
IT Delivery & Program Management,
Vendor Management,
Operations Management,
Automotive Business Processes,
Building Teams & Mentoring

Asif Khan’s Experience

  • GMIO IS&S Manager - Sales Operations

    General Motors International Operations

    (Public Company; GM; Automotive industry)

    September 2009 — Present (4 months)

    Responsible for strategy, planning, implementation & sustain of solutions enabling sales & retail operations for all global markets except US, Canada & Mexico. Key active initiatives:

    • Leading restructuring, separation and transformation of sales & aftersales processes for 16 National Sales Companies of Chevrolet Europe operations.
    • Working directly with top sales & marketing business leaders in establishing & prioritizing 35M$+ of 2010 system portfolio request.
    • Establishing strategy & plan for consolidation of various ASEAN Chevrolet brand sites to enable cost savings and brand consistency across the sub-region.
    • Established call center & customer database strategy for China JV (SGM Wuling), 2010 implementation.
    • Leading jointly with Supply Chain Information Systems team, remediation of critical sales order management issues at GM Daewoo & Holden Australia.
    • Leading sales & aftersales transition of Malaysia & Philippines from NSC to Distributor model.
    • Initiating lead time & inventory reduction initiative across International Operations. Focus on SUP imports.
    • Transitioning to take lead on various international initiatives: Fleet CRM in Middle East, Chevrolet brand sites in South Africa & Middle East, Call center for Latin America & Africa markets, etc.

  • Regional Manager - Retail / B2C / CRM / Fleet

    General Motors Asia Pacific

    (Public Company; GM; Automotive industry)

    March 2006 — August 2009 (3 years 6 months)

    Responsible for managing strategy, planning, implementation & sustain of all sales & marketing initiatives across Asia Pacific. Key achievements:

    • Established strategy and implemented solutions for sales & aftersales processes to enable multi-distribution network for GM Daewoo operations in Korea.
    • Implemented low cost DMS strategy for operations in Thailand, India and China to reduce cost and enable low volume retail network growth in low populous cities.
    • Made it easy for retailers to do business with GM by deploying dealer portal & messaging capabilities for 2000+ dealers in 11 Asian countries (Received Global CIO Award).
    • Established end to end systems strategy and plan for 2011 launch of Chevrolet imports & sales in Korea.
    • Led research and business case for launch of OnStar telematics in Australia, India & Korea.
    • Worked in partnership on business led deployment of outsourced learning management system and business management solution across dealers in Asia Pacific.
    • Led systems re-engineering of Vietnam operations. Established strategy & plan for 2010 implementation.
    • Collaborated with China Joint Venture SGM to form their customer database & lead management strategy
    • Portfolio & strategic planner for Asia Pacific sales & marketing information Systems. Managed 10M$ of annual development budget with 4M$ in direct control.
    • Decommissioned legacy sales & marketing applications to save 1.6M$ of annual operation costs.

  • Regional Manager - Systems Development Factory

    General Motors Asia Pacific

    (Public Company; GM; Automotive industry)

    October 2003 — February 2006 (2 years 5 months)

    Responsible for imbibing project management process culture and architectural standards & compliance across Asia Pacific. Key achievements:

    • Established and led the Asia Pacific arm of GM’s global systems development factory organization.
    • Implemented cross process / shared architectural components (e.g. LDAP, Identity Management, Integration hub) thus reducing architectural complexities and enabling low cost reuse for future initiatives.
    • Institutionalized project management discipline and quality assurance process culture across Asia Pacific resulting in greater management visibility and increased on-time delivery of project milestones. Led key markets (China & India) to successfully achieve CMMI L2 certification (Received Global CIO Award).
    • Deployed to Thailand to rescue critical regional SAP upgrade project, resolved key supplier issues and got project back on track.

  • Regional Manager - Supply Chain & Business Services

    General Motors Asia Pacific Pte. Ltd.

    (Public Company; GM; Automotive industry)

    November 2002 — September 2003 (11 months)

    Responsible for managing various Finance, HR and Supply Chain initiatives across Asia Pacific. Key achievements:

    • Developed regional strategy / business case with finance business leads and launched financial shared service for Asia Pacific.
    • Collaboratively worked with Vector SCM to drive route optimization for lead time reduction & 4PL strategies to reduce materials and logistics cost.
    • In limited time/budget enabled vehicle import/sales processes in SAP for Singapore & Philippines by reusing Japan National Sales Company vehicle processes & template.

  • Manager - SAP Center of Excellence

    General Motors Asia Pacific Pte. Ltd.

    (Public Company; GM; Automotive industry)

    October 2001 — October 2002 (1 year 1 month)

    Responsible for managing Asia Pacific SAP Center of Excellence & launch of Japan vehicle processing center. Key achievements:

    • Reduced application support costs and retained key supplier SME’s by establishing & managing regional SAP Center of Excellence.
    • Significantly increased fill rate and key inventory metrics of GM parts and accessories business. Co-managed deployment of common SAP aftermarket template for Singapore, Thailand and Japan.
    • Deputed to GM Japan for almost a year to co-develop strategy & manage subsequent deployment of end to end solution for green-field national sales company. Deployed SAP solution supporting VPC, warranty & other key retail processes.

  • Senior Systems Engineer

    General Motors Asia Pacific Pte. Ltd.

    (Public Company; GM; Automotive industry)

    May 1999 — September 2001 (2 years 5 months)

    Responsible for leading all Human Resources systems strategies & operations for Asia Pacific. Key achievements:

    • Ensured smooth separation of GM & Delphi HR business processes. Managed separation of China, Singapore & Japan PeopleSoft instance on time & within budget
    • Enabled HR business processes through deployment of PeopleSoft across key Asia Pacific markets (Australia, Japan, China, Thailand & Singapore). Established low cost shared regional PeopleSoft helpdesk and PeopleSoft center of expertise.
    • Led consolidation of GM Asia Pacific PeopleSoft instances into a single global instance to drive common data models, common business processes and reducing operations costs at the same time.
    • Significantly reduced SAP operations and support costs by supporting establishment of regional shared processing center (SPC) in Thailand and consolidated Indonesia, Singapore and Thailand SAP instance into a single regional instance (Received Global CIO Award).
    • Successfully managed Y2K remediation of PeopleSoft & SAP for Asia Pacific.

  • WAN Administrator

    General Motors India Ltd.

    (Public Company; GM; Automotive industry)

    January 1998 — April 1999 (1 year 4 months)

    Responsible for managing all infrastructure & office automation services and information security at GM India. Key achievements:

    • Successfully transitioned from in-house to outsourced operations of office automation, LAN & WAN.
    • Lead Information security coordinator for GM India. Managed security and audit compliance for all applications & IT devices (SAP, UNIX, NT, Lotus Notes, Routers, etc.)
    • Supported migration of GM India SAP instance from v2.x to v3.x

  • Systems Administrator

    General Motors India Ltd.

    (Public Company; GM; Automotive industry)

    January 1997 — December 1997 (1 year )

    Responsible for all information systems launch activities and operations of GM India sales & aftersales sites. Key achievements:

    • Led completion of all IT launch activities on time for startup of GM India national marketing office and national parts distribution center.
    • Collaboratively worked with business to standardize & implement a common dealer management system for all dealers in India and launched the first Opel brand site.
    • Amidst immature telecom links, deployed VSAT based multi-city WAN network to ensure business continuity.
    • Managed migration of GM India LAN from Novell Netware to Microsoft Windows NT

  • Network Engineer

    Office 2000

    (Computer Networking industry)

    July 1996 — December 1996 (6 months)

    Responsible for implementation and support of office automation networks for various clients. Key achievements:

    • Migrated Larsen & Toubro Novell Netware 3.x implementation to 4.x. Resolved key Novell Groupware integration issues
    • Setup and sustained entire networks (cabling, routing, hardware, network OS etc.) for various schools and medium size organizations

Asif Khan’s Education

  • North Maharashtra University

    Bachelors of Engineering , Electronics & Telecommunication , 1991 — 1996

Additional Information

Asif Khan’s Websites:

Asif Khan’s Interests:

Strategy & Planning, Nature Conservation, Fitness, Photography, Traveling

Asif Khan’s Contact Settings

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