Chris Chen
Quality & Attitude Manager at Pullman Shanghai Skyway
- Location
- Shanghai City, China
- Industry
- Hospitality
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Chris Chen's Overview
- Current
-
- Quality & Attitude Manager at Pullman Shanghai Skyway (Sole Proprietorship)
- Past
-
- Front Office Manager at Pullman Shanghai Skyway - Accor
- Acting Front Office Manager at Sheraton Jiangyin Hotel - Starwood Family
- Education
-
- East China Normal university
- Connections
-
48 connections
Chris Chen's Experience
Quality & Attitude Manager
Pullman Shanghai Skyway (Sole Proprietorship)
Sole Proprietorship; 501-1000 employees; Hospitality industry
October 2012 – Present (9 months) No.15 Dapu Road
Front Office Manager
Pullman Shanghai Skyway - Accor
Sole Proprietorship; 501-1000 employees; Hospitality industry
June 2011 – October 2012 (1 year 5 months) No.15 Dapu Road, Shanghai, China
* F.O. Daily Operation
* F.O. Recruitment
* Departmental training
* Conduct F.O. Up-selling programe
* Take responsibility of F.O.'s revenue and cost to meet the budget
* Le-Club Enrollment and related figures
* Department HOE and purchasing
Acting Front Office Manager
Sheraton Jiangyin Hotel - Starwood Family
Public Company; 10,001+ employees; HOT; Hospitality industry
July 2009 – May 2011 (1 year 11 months) Jiangyin, Wuxi
Take full responsibility of pre-opening of front office include HOE purchasing, staff recruitment, department pre-opening training, set up related S&P, P&P, completed on-line critical path of front office., co-operate with other departments, implement Starwood and Sheraton brand standard, conduct F.O. up-selling programme. Take responsibility of daily operation of front office after hotel grand opening, champion of
Starwood Preferred Guest Club, member of hotel crises response team, one of senior MODs of hotel.
Chris Chen's Education
East China Normal university
Associate's degree, Business Managemnt
2001 – 2003
Chris Chen's Additional Information
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